Job vacancies

We are looking for a project manager to support the onboarding and engagement of our growing community of MS sherpa customers. Sherpa is an e-health company and is revolutionizing the way neurological diseases are monitored and treated. Doctors and nurses use our platform to support patients with personalized treatment based on real-world data and individual goals. Every day our dedicated team is working hard to improve MS sherpa, a home-monitoring solution for persons with multiple sclerosis (MS). Our solution is already available and used by > 500 persons with MS over different clinics.

We constantly improve our product and user experience, in order to make monitoring and using the data as easy and impactful as possible. Our ambition is key and we are looking forward to meet a customer focused expert with healthcare experience.

We are ready for the next step. Are you too?

With our footprint in some top tier MS centers, we are growing fast to scale our solution (international) to other clinics. We now need an enthusiastic specialist to support our customers (patients and clinicians). You will signal and analyze chances to improve the success of our customers and hands-on support the long term engagement and implementation of our solution. We look for a person who is not afraid of a challenge, will get things done and knows how to navigate in a hospital.

What are your accountabilities in this role?

Your affinity with digital solutions and your experience in healthcare helps you to drive the success of MS sherpa and our customers. In this role you will work closely together with our customers from start to long term engagement. During this journey you support customers with onboarding, implementation and improvement of our solution to create impact by adoption of the digital transformation.

Here, you will involve all stakeholders and support with advice and feedback to make sure our solution really has a meaningful impact.

First things first, where to start?

We are ambitious and have great ideas. However, our first priority is to gain access within our existing and upcoming customers. Therefore, you will get up-to-date on all product specs, regulatory and market knowledge. We already monitor the feedback of our customers and are launching new product functionalities constantly. With the short-term scale up there is a lot to be done in terms of onboarding, processes and hands-on support.

With your expertise you will set up an onboarding process for MS centers , create the necessary implementation tools and create positive support for using our solution in clinical practice. Your goal is to engage with at least five MS centers within the first year and expand your success to other upcoming clients (Germany and other countries).

How do we help you to become successful?

Sherpa is an ambitious and highly dedicated company. We have a small team of highly skilled professionals and have a close relationship with our development partner Orikami. From our team and partners you will find the right support, materials and expertise to succeed. If needed, we are always happy to help. We celebrate our successes and have fun in the work that we do.

Job Requirements

Firstly, we think it is very important that you fit well into our team. Your motivation shows that you have a curious attitude, you are authentic, believe in craftsmanship and dare to think differently with your vision on remote monitoring in healthcare.

You also have the ability to quickly analyze complex issues and be hands-on in your way of working. Although you already have the necessary experience, you never stop learning. You are also experienced in working in a team and you do not hesitate to take initiative.

For this role, we are looking for someone with a track record on:

• Customer success and engagement
• Inside knowledge of hospitals and how to get things done
• Skills to present and communicate about our vision and product
• Passion for healthcare, e-health m-health or medical devices
• Challenging and convince clinicians about the value of digital health
• Be fluent in Dutch and English
• An obsession to realize the best experience for our users and never give up!

Furthermore, we want you to:

• Be curious and social
• Be entrepreneurial, creative and positive
• Be communicative and a great teammate
• Be responsible for quality and deliver sustainable solutions
• Be commercial and customer focused
• Hands on, digital working and pragmatic
• Completed relevant HBO education

What makes this and Sherpa all interesting?

Sherpa is on a journey to grow and expand and you can be part of this. We don’t see boundaries and have a lot of challenges. In your role you have the opportunity to both build our company and have a positive impact on people’s lives.

Also, we have a good salary, 25 vacation days with full-time employment and excellent training and development opportunities with dedicated learning time.

Last but not least, we are located in an inspiring and stimulating work environment in the city center of Nijmegen.

Still not convinced? What else:

• The chance to be part of a rapidly growing scale up and the next success story
• A knowledgeable, high achieving, experienced and fun team
• We have flexible working hours, I mean… who doesn’t like to work whenever they are most productive
• We have an office, but you can also work remotely and organize your own flexible workspace if you want
• We will provide you with the hardware you need to be as effective as possible
• Great staff parties and plenty of room for informal activities – a very important part of team building

We believe all patients deserve the best personalized care. Technology can help us to achieve this goal. That’s why we’ve developed MS sherpa. Do you want to be part of our journey and create our own future? If the answer is yes, we would be thrilled to meet you!

Send your application to Marianne Mathijssen, HR manager, before 15-7-2022 with motivation and CV.

For more information you can reach Jacco Schutte (CEO) on +31 (0)24-301 0100.